USCutter Customer Spotlight: An Interview with Susan Dillon, A Crafter with a Plan

USCutter.com is a lot of things to a lot of people, but life-changing? That may seem like a stretch, but for one of our customers, Susan Dillon, of the Seattle area, it rings true. We interviewed Susan recently about how personally enriching she’s found it’s been for her to work her way through many of our equipment paths for one-of-a-kind custom gifts for family and friends, and maybe even some products for sale!

Susan pictured with the free Siser heat press she won at a recent event!

1.) Has USCutter changed your life? Please tell us how.

Susan: Oh it sure has!  The first time I went to the Redmond location, it was for a trade show.  I was curious about the printer I had read about for sublimation.  I put my name in the bowl for a raffle and was totally shocked to win the grand prize of a Siser Heat Press!  We barely got it in my little car and my kitchen wasn’t really big enough to house the heat press (or the sublimation printer set up I got that day too) so we built a full studio building (she shed) and I went from cutting a few things with my home crafting cutter to a complete vinyl and sublimation studio.  I’ve also now added a larger 30” cutter and white toner printer.

2.) What are you doing in dye-sublimation printing these days? Do you use a wide variety of blanks? Do you do any photos or fine art images?

Susan: I’ve done all kinds of project with sublimation.  I love it! It’s so wonderful to be able to create one of a kind personalized items in no time at all.  My favorite are coffee mugs and those are my most requested items, but I use many types of blanks. I’ve done water bottles, ceramic Christmas ornaments, shirts, mouse pads, door mats, water bottles, and sequin pillows and Christmas stockings for example.  If it’s polyester, I will try to sublimate on it!

Photo images and fonts are easy with dye-sublimation printing!

3.) Do you mainly use USCutter products for business or pleasure?

Susan: My business is still considered a hobby. I have a business name but I keep busy with orders from friends at this point. Right now I’m working on 2 weddings. (I also do custom machine embroidery and have some orders for that too.)  But I get all my supplies from USCutter – unless it’s something they don’t carry – then I will purchase elsewhere, but USCutter is always my first go to place for supplies. (I have an order waiting for me right now!)

Vinyl makes it easy to add a professional touch to any art piece.

4.) What advice would you give to someone starting out using heat transfer vinyl on apparel?

Susan: My best advice would be to be prepared to make mistakes.  They happen!  Don’t get frustrated when they do.  Forgetting to mirror image when cutting is something everyone does! Use white uncoated butcher paper to cover the transfers on the  heat press.  To make sure the transfer is properly adhered to the fabric, look closely at the largest part of the transfer.  You should be able to see the bumps of the fabric where the HTV has “melted” into the fabric.  I always do an extra press after I take off the transfer sheet with a layer of butcher paper over the design just to be sure it’s stuck.  The final advice though is to have fun and enjoy what you’re doing!

Think outside the shirt! This tank would be perfect for a toddler!
WELCOME to a new world of opportunity with products from USCutter!

Comparing Dual Station Heat Presses

Whether it’s Secabo, Hotronix, or our basic Multiplaten, what is the difference between all our dual-station production environment heat presses?

It depends on the job you need it to do, and how often. The devil is in the details to understand the significant price differences between all these offerings. It basically boils down to a few essential details in the quality of construction and overall ease of operation. The Secabo Smart heat press ($200 off for 2 more days!) is engineered to streamline your workflow and stand up to the demands of daily heavy usage.

Heat press users are looking for 3 things in a major heat press investment: reliability, consistent output, and ease of use.

The Secabo Smart heat press’s floating top platen features heavy duty springs for even consistent pressure distribution year after year. Reinforced threading protects the pressure knob from wear and tear.

Increased durability and strength of build make the Secabo worth your investment.
  • An 8-coil heat platen provides even heat distribution and low hysteresis (temperature fluctuations across the platen).
  • The slider extension is on a wheeled caddy to glide effortlessly back and forth over your work table.
  • Auto-open is adjustable for gentler release on printed heat transfer applications.
  • Features an intuitive user interface with rotary dial temperature and time setting, sleep mode, auto-off, language options. The internal memory stores up to 10 job presets.
  • AND it comes with a free Bluetooth app for remote operation and accessing a cloud database of constantly updated settings for commonly used heat transfer materials!

The More you Know! Here’s a Heat Press Trick from Siser Joe!

Joe from Siser NA recently paid USCutter headquarters in Redmond, Washington, a visit!

He filmed a 5 part series in our studio with tips and tricks to get the best possible results on apparel with Siser products!

Here’s part 1: a heat press trick that makes Siser EasyWeed even easier to weed!

https://vimeo.com/246319337